Clarity Competence Confidence
Accessible eLearning • Onboarding • Experiential Trainings • LMS
ILT & E-Learning: Designing Accessible Learning Resources
Tools: Articulate 360, Anthropic Claude, Veo 3.1, Flow
Designed and facilitated a hands-on workshop where participants used design thinking to build WCAG 2.1-compliant, user-centered learning resources — applying accessibility principles, including semantic structure, alt text, color contrast, and multimedia directly to their own content.
Modalities: ILT, eLearning, job aids, handouts
AI-powered competencies coaching for global teams: Build skills that matter.
Tools: Anthropic Claude, Chatbot GPT, Excel
Cultural Compass is an AI-powered coaching tool for mid-career professionals navigating U.S. workplace culture and the L&D teams supporting them. It maps home-culture communication patterns to American workplace norms, covering meetings, feedback, email, and professional relationships, and delivers scenario-based micro-scripts and 48-hour practice prompts grounded in the frameworks of Erin Meyer and Daniel Coyle.
Managerial Training Program: Supporting Employees on Leave
Tools: Anthropic Claude, Adobe Express, Synthesia, Articulate 360, Canva & PPT Slides
A blended leadership training for mid-level managers on supporting employees through medical leave, balancing empathy with compliance through communication and documentation skills. Built around the Heart–Mind–Hand framework, the program used scenario-based role-play, guided discussion, and an AI coaching tool to bridge learning to real-world practice.
Modalities: VILT, video scenarios, interactive activities, AI coaching
Leadership Training Design
Case Study Based on Real-World Projects; Tools: Claude, Adobe Express, Synthesia, Slides
A blended leadership program equipping Center Directors to lead consistent, effective performance conversations across distributed sites. The integrated solution combined eLearning, facilitated workshops, job aids, and AI-supported coaching. Delivered through presentation design, video content, a structured workbook, and interactive activities to support real-world application.
Modalities: eLearning, ILT/VILT, job aids, AI coaching
E-learning: Building a Safe and Respectful Workplace
Tools: Articulate 360, Miro, Anthropic Claude, Veo 3.1 Gen AI video and characters.
A scenario-based eLearning module helping staff recognize and respond to workplace violence — developed in close collaboration with SMEs to balance empathy with compliance through realistic, situational content.
Modality: eLearning
How an Online Space for Student Art Builds Community
Data-Driven Upskilling: Just-In-Time AI Coaching In 90 Days
Transforming Workplace Learning With Design Thinking
Onboarding E-Learning
Tools: Miro, Articulate 360 (Rise, Storyline), Canvas, Workday (LMS)
Onboarding e-learning for staff and faculty is designed to help new hires use technology confidently and integrate into the company culture. Initially created for a California satellite college campus, the project was adapted for global training, expanding across the organization through collaborative efforts from IT and HR departments.
Leaning Experience Design: AI in Action for Small Businesses
AI in Action for Small Businesses is a hands-on learning series for Oakland entrepreneurs. Partnering with Northeastern University students and community leads, I co-designed sessions that clarified the roles of AI assistants vs. agents and mapped real business goals into actionable workflows. We used Miro to capture needs and turn ideas into steps owners could use immediately.
Workplace Reskilling: Partnering with AI
Tools: ChatGPT, Synthesia, Canva, and Adobe Express.
Skill Up is a product enablement learning series for a university IT department, designed as 30-minute flipped learning experiences that blend online and in-person formats. Grounded in Design Thinking and backward design, this approach provides hands-on, learner-centered practice with real-time feedback.
The series fosters a collaborative community of practice where students, staff, and faculty explore practical applications of AI and Microsoft 365—building confidence, competence, and everyday technology fluency.
Modulities: microlearning videos, ILT/VILT sessions, job aids, and hypercare.
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